Last updated: 21 October 2026
PDF-Software.shop is an online store of AVT Benelux B.V. (“AVT”, “we” or “us”). We handle your personal data with care and comply with the General Data Protection Regulation (GDPR). This privacy policy explains which data we process, why we do so and what rights you have.
1. Who are we?
AVT Benelux B.V.
Crommelinbaan 3
2142 EX Cruquius, the Netherlands
Chamber of Commerce (KvK) number: 92934781
Email: info@pdf-software.shop
Phone: +31 23 529 43 44
AVT is the data controller for the personal data processed through pdf-software.shop.
2. What data do we process?
Depending on how you get in touch with us, we process:
- Contact details: name, email address, phone number, company name
- Request details: the package you chose, the number of users, your deployment preference and the content of your message
- Order details: billing and delivery address, VAT number (if applicable), products ordered, licence and serial numbers
- Payment details: the payment method and the status of the payment. We do not receive your full bank or credit card details; these are processed by our payment provider Mollie.
- Communication: emails and other messages you send us, and notes of conversations with you
- Technical data: IP address, browser type and device, and (with your consent) data about your website visit through cookies
3. Why do we use your data?
| Purpose | Legal basis (GDPR) |
|---|---|
| Handling your request for a trial, quote or advice and contacting you about it | Performance of a (pre-)contractual arrangement |
| Processing your order, handling the payment and delivering licences | Performance of the contract |
| Issuing invoices and keeping our accounts | Legal obligation |
| Support and service after purchase | Performance of the contract |
| Sending you a few informative emails about the software after a trial request | Legitimate interest. You can unsubscribe with one click. |
| Sending our newsletter | Consent, or legitimate interest if you are already a customer. You can always unsubscribe. |
| Analysing website visits and improving our website | Consent (through the cookie banner) |
| Showing advertisements and measuring their effectiveness | Consent (through the cookie banner) |
| Securing the website and preventing abuse and spam | Legitimate interest |
We do not make decisions about you based solely on automated processing.
4. Who do we share your data with?
We do not sell your data. We only share it with parties that help us provide our services. We have agreements with these processors on security and confidentiality.
- WP Engine: website hosting
- MailBlue (ActiveCampaign): sending emails about your request or trial, and the newsletter
- Mollie: handling payments
- Qweb: our email server
- Google (Analytics and Ads): website statistics and advertising, only with your consent
- Tungsten Automation: the manufacturer of Power PDF. For volume licences (VLA) and subscriptions, we pass your name, company name and email address to Tungsten to register the licence. For a single licence (Standard or Advanced), we do not.
We also provide data where the law requires us to, for example to the Dutch Tax Administration.
Transfers outside the EU: some of these parties (such as WP Engine, ActiveCampaign and Google) are based in the United States or have servers there. Data may then be processed outside the European Economic Area. We ensure appropriate safeguards, such as certification under the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses.
5. How long do we keep your data?
- Requests for a trial, quote or contact that do not lead to an order: up to 2 years after the last contact
- Customer and order data, invoices: 7 years (the statutory tax retention period)
- Newsletter: until you unsubscribe
- Cookies: see our cookie policy
6. Cookies
We use functional cookies that are needed for the website to work, for example for your shopping cart and your language choice. We only place analytics and marketing cookies if you consent to them through the cookie banner. You can change your choice at any time. More information is available in our cookie policy.
7. Security
We take appropriate technical and organisational measures to protect your data against loss and unlawful use. Our website uses a secure connection (https), and only employees who need it for their work have access to your data.
8. Your rights
You have the right to:
- access your data
- have incorrect data corrected
- have your data deleted
- have the processing restricted
- object to the processing (for example to direct marketing)
- have your data transferred (data portability)
- withdraw consent you have given
To exercise these rights, email info@pdf-software.shop. We will respond within one month. To prevent misuse, we may ask you to verify your identity.
9. Complaints
Not satisfied with how we handle your data? Please contact us first. You also always have the right to lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
10. Changes
We may update this privacy policy. The most recent version is always on this page, with the date of the last change at the top.